The Home Watch operating platform
Every home watched. Every visit documented. Nothing left to memory.
Dwellwatch runs the whole Home Watch practice — scheduled inspections, findings with photos, homeowner approvals, vendor follow-through — and turns each visit into a report owners actually read.
14-day trial · no credit card · built for Home Watch, not adapted to it
Why Dwellwatch
Home Watch runs on trust. Trust runs on documentation.
Your clients are thousands of miles from their homes. What they're buying isn't a walkthrough — it's certainty. Dwellwatch makes that certainty visible after every single visit.
Exception-based reporting
Owners don't need 40 photos of a normal house. They need to know the three things that changed — and what you're doing about them. Reports lead with exceptions and keep the all-clear calm.
Decisions, not phone tag
When a repair needs sign-off, the owner gets scope, vendor, and price in one card and approves from anywhere. No voicemail chains, no “did you see my email?”
A record that outlasts memory
Every visit, finding, repair, and invoice accrues to a permanent property timeline. Staff changes, seasons pass — the home's history doesn't.
How it works
From scheduled visit to permanent record
One continuous workflow, with nothing living in someone's head or a paper binder.
- 01
Schedule the visit
Recurring visit plans per property — weekly, biweekly, seasonal. Every home gets a rhythm, and nothing slips between visits.
- 02
Inspect on mobile
Technicians work a room-by-room checklist on their phone: Pass, Attention, or Fail, with notes and photos captured in place.
- 03
Exceptions become the report
Dwellwatch assembles the visit into a clean, owner-ready report. What's normal stays quiet; what needs attention leads.
- 04
The homeowner approves
Repairs that need a decision arrive as an approval card with scope, vendor, and price. One tap from anywhere in the world.
- 05
The vendor completes it
Approved work is scheduled with your vendor, tracked to completion, and closed out with photos of the finished repair.
- 06
The record is permanent
Every visit, finding, approval, and invoice lands on the property timeline — a complete history that stays with the home.
The daily workflow
Built around how a Home Watch day actually runs
Operations
One glance at the whole book of business
The staff dashboard opens on what matters today: visits in the field, reports waiting for review, issues that need a push, and owners arriving this week. No spreadsheet reconciliation before the morning huddle.
- Today's visits with live status per technician
- Review queue — nothing reaches an owner unreviewed
- Open issues ranked by severity, with stalled ones surfaced
In the field
Checklists that capture evidence as you walk
Pass, Attention, or Fail — one tap per item, with notes and photos attached exactly where they belong. Anything short of a Pass becomes a finding automatically, so nothing depends on the truck-ride debrief.
- Templates per property type — estate, condo, seasonal
- Photos land on the item, not in a camera roll
- Readings recorded in place: humidity, pool chemistry, temps
Approvals
Owners decide in one tap, from anywhere
A finding that needs money attached becomes an approval request: what's wrong, who'll fix it, what it costs. The decision — and who made it, and when — is recorded forever.
- Scope, vendor, and quote in a single card
- Approve or decline from the portal — timestamps kept
- Approved work flows straight to vendor scheduling
The property record
A timeline that answers “what happened at the house?”
Visits, findings, repairs, storm preps, invoices — every event stamps the property's permanent timeline. When an owner asks about the AC three seasons ago, the answer is one scroll away.
- Filter by category: visits, issues, services
- Owner-visible entries curated — internal notes stay internal
- History transfers with the property, not the person
Technician app
A field day that fits in one thumb
Technicians open their phone to today's route — addresses, access notes, and the right checklist for each home. Big touch targets, fast screens, nothing to install from an app store.
- Today's stops in order, with directions
- Start, walk, and submit a visit without leaving the flow
- Issues can be raised on the spot, photos attached
Homeowner portal
The portal your clients show their friends
Owners sign in to a calm, branded home for everything about their property: latest reports, pending approvals, upcoming visits, and the full history. Branded to your company — Dwellwatch stays in the background.
- Your name, your logo — white-label by default
- Reports designed to be read on a phone, poolside
- Service requests and arrival plans in one place
Beyond the visit
The work between inspections, handled
Reporting
Visit reports assemble themselves from the checklist — findings, readings, and photos already in place. Review, add a personal note, and send. Owners see it in the portal; you see when they viewed it.
Reporting featuresIssues & approvals
Findings graduate into tracked issues with severity, photos, and status — monitoring, awaiting approval, in repair, resolved. Vendor appointments and invoices attach to the issue, not to someone's inbox.
Issue managementArrivals & departures
Owners landing Saturday? Run the arrival checklist — AC on, fridge stocked, pool serviced, car started. Departures close the home down the same way, every time, with a completed task list to prove it.
Concierge workflowsSecurity & auditability
You hold the keys to people's homes. We treat it that way.
Gate codes, alarm codes, and lockbox combinations live in an encrypted vault — never in a text thread. Every reveal requires a reason and is written to the audit history.
Read our security overviewCredential vault
Secrets are stored encrypted and revealed one at a time, with the reason recorded.
Org isolation
Row-level security keeps every company's data — and every homeowner's — strictly separated.
Audit history
Sensitive actions are logged: who, what, when, and why.
Scoped access
Roles for staff; homeowners see only their own properties. Photos and documents use expiring signed links.
Pricing
Priced for a one-person practice or an estate operation
Simple monthly plans. Annual billing takes two months off.
Solo
For independent Home Watch professionals.
$49 /month
- 1 staff user
- Up to 25 active properties
- Client & property management
- Inspections & reports
Professional
For growing Home Watch teams.
$129 /month
- Up to 5 staff users
- Unlimited active properties
- Arrival & departure workflows
- Vendor management
Estate Operations
For estate management operations.
$249 /month
- Unlimited staff
- Advanced permissions
- Credential vault
- Custom domain support